Frequently Asked Questions (FAQ)
Do you offer exchanges?
At this time, we do not offer direct exchanges. If you need a different size or color, we recommend returning the original item and placing a new order.
How do I contact customer service?
You can reach our customer service team via email at [email protected]. We typically respond within 24–48 hours on business days.
Will I be charged customs or import fees?
For international orders, customs or import duties may apply depending on your country. These fees are the responsibility of the customer.
Can I use a promo code after placing my order?
Promo codes must be applied at checkout and cannot be added retroactively. Be sure to enter your code before completing your purchase.
How do I know when new arrivals are launched?
We regularly update our collections. Subscribe to our newsletter or follow us on Instagram to get notified about new drops and restocks.
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